FAQs

TmyFD workflow automates the compliance process by scheduling and generating follow up notices, billing applicable fees and referring non-compliant cases for civil and criminal prosecution.

myFD involves your customers in the process with the self service customer portal. The portal establishes a simple means of communicating with your customers 24/7. Send and receive critical information. Educate customers about plan check and inspection requirements and responsibilities. A highly scalable self-service customer portal simplifies inspection requests. The self-service customer portal increases customer satisfaction as customers can now easily create and view inspection requests online from anywhere, anytime. You will be empowered to provide better, faster customer service, reduce errors and improve operational efficiency.

myFD is designed to be intuitive and quickly walks your staff through the applications processes. 3Di staff are there to train online, by telephone and in person.

myFD system streamlines the business processes by eliminating the need to use multiple systems to accomplish department goals and by bringing more consistency to your daily operations in a timely manner. A streamlined business process helps to reduce errors and missed steps in your workflow. myFD tracks and helps to manage inspection backlog by reporting on all new requests are responded to, captured, scheduled and followed up on.

Most Departments have discretion over their own hardware procurement. In most cases your IT Department will be glad that you have a solution that doesn’t extend their existing backlog. 3Di provides all maintenance, upgrades, and support.